At Preston Cycles, we are committed to providing excellent customer service. If you have any questions, need assistance, or want to reach out for any other reason, we’re here to help! Please find all of our contact details below.

1. Customer Service

If you need help with your order, product inquiries, returns, or any other concerns, feel free to get in touch with our friendly customer service team:

  • Email: prestoncycles@gmail.com
    You can reach us via email for any inquiries, product questions, or support. We aim to respond within 24-48 hours on business days.
  • Phone: +44 1772 379200
    If you prefer to speak with someone directly, you can call us at the above number. Our customer service team is available Monday to Friday, 9:00 AM – 5:00 PM (UK Time).

2. Mailing Address

If you wish to contact us by post, return an item, or send any physical correspondence, please use the following address:

Preston Cycles
31/32 Water Lane
Ashton-on-Ribble
Preston PR2 2NL
United Kingdom

4. Business Hours

  • Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
  • Saturday & Sunday: Closed (We respond to inquiries on the next business day)

5. Order Support

For support with your order status, shipping inquiries, or return issues, you can also visit our Order Help Page for FAQs or submit a support ticket.