Preston Cycles Terms of Sale

These Terms of Sale (“Terms”) apply to all purchases made through Preston Cycles. By placing an order on our website, you are agreeing to be bound by these Terms. Please take a moment to carefully review them.

1. Acceptance of Terms

By placing an order with Preston Cycles, you acknowledge that you have read, understood, and agreed to these Terms of Sale. If you do not agree with any of these Terms, please do not proceed with the purchase.

2. Order Placement

When you place an order through our website, you are making an offer to purchase products subject to these Terms. All orders are subject to Preston Cycles’ acceptance, and we reserve the right to refuse or cancel any order at any time for reasons including but not limited to:

  • Product availability
  • Pricing errors
  • Fraudulent activity or suspicion of fraud

Upon successful order placement, you will receive an order confirmation email from us acknowledging that we have received your order. This confirmation email is not an acceptance of your order, but merely an acknowledgment that we have received it. The contract between you and Preston Cycles will only be formed when we dispatch the goods to you.

3. Product Information and Pricing

  • Product Descriptions: We make every effort to provide accurate product descriptions, including images, specifications, and prices. However, we cannot guarantee that all information is error-free. In the event of a pricing or description error, we will notify you as soon as possible.
  • Pricing: All prices on our website are listed in GBP (£) and include any applicable taxes (such as VAT). Shipping costs are additional and will be calculated at checkout. Prices are subject to change without notice, but any price changes will not affect orders that have already been processed.
  • Product Availability: While we make every effort to ensure products are in stock, availability may change. If an item is out of stock after you place an order, we will contact you to offer alternatives, a refund, or the option to wait for restocking.

4. Payment

We accept a variety of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal

You are required to provide accurate payment information at the time of your order. By submitting payment, you authorize Preston Cycles to charge the payment method provided for the full purchase amount (including applicable taxes and shipping charges). If payment is declined, your order will not be processed.

5. Order Confirmation and Processing

Once we have received your order and processed your payment, we will send you a confirmation email with details of your purchase. This email will contain the information you need to track your order, including an order number and estimated delivery date.

Please review this confirmation carefully to ensure all details are correct. If there are any issues with the order, such as incorrect or missing information, please contact us as soon as possible to rectify the situation.

6. Shipping and Delivery

All orders are shipped in accordance with our Shipping Policy, which includes free shipping within the United Kingdom and expected delivery within 4 to 10 business days. The processing time is typically 1 to 2 business days before dispatch.

  • Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues arising from incorrect addresses.
  • Tracking Information: Once your order has been shipped, you will receive tracking details (where available) to monitor your package’s progress.
  • Delivery Delays: Delivery times are estimates and can be affected by weather, high demand, or carrier issues. We will notify you in case of significant delays.

7. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you wish to return an item, we accept returns within 30 days of receiving your order, provided the product is unused and in original condition with its packaging intact.

For full details on our return process, please refer to our Refund Policy.

  • Free Returns: Return shipping is free within the 30-day return window.
  • Non-returnable Items: Some items, including customized or perishable products, may not be eligible for return. Please check product details for return restrictions.

Once your return is processed, we will issue a refund to your original payment method. Refunds typically take 7-10 business days to process, depending on your bank or payment provider.

8. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Once your order has been processed and shipped, it cannot be canceled. However, you may return the item for a full refund according to our Returns Policy.

9. Ownership and Risk

Ownership of the goods you purchase from Preston Cycles transfers to you once we dispatch the items and the delivery carrier accepts the goods. However, the risk of damage or loss is transferred to you as soon as the goods are delivered to the address provided.

10. Limitation of Liability

To the fullest extent permitted by law, Preston Cycles shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase, including but not limited to:

  • Loss of profits
  • Loss of data
  • Business interruption
  • Property damage

Our liability is limited to the amount you paid for the product in question.

11. User Conduct

By placing an order with Preston Cycles, you agree that you will not engage in fraudulent or illegal activities. You also agree not to misuse the website, including but not limited to:

  • Using automated systems or software to place orders
  • Attempting to bypass security features on the website
  • Providing false information during the order process

We reserve the right to cancel orders and/or suspend accounts associated with fraudulent activities.

12. Privacy and Data Protection

At Preston Cycles, we take your privacy seriously. All personal information provided during the ordering process will be processed in accordance with our Privacy Policy. By placing an order, you agree to the collection and use of your information as described in our Privacy Policy.

13. Force Majeure

We shall not be liable for any failure to perform or delay in performance of any of our obligations under these Terms if such failure or delay is due to causes beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Strikes or other labor disputes
  • Government actions or regulations
  • Civil unrest
  • Shipping carrier delays

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes or claims arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

15. Contact Us

If you have any questions or concerns regarding these Terms of Sale, please don’t hesitate to get in touch with us: